Frequently Asked Questions
My bin is broken, what do I do?
If your bin, bin lid or wheels are broken or damaged, fill out a bins and spare parts order form which can be found on our Applications, Forms and Information Sheets page. You can either send it to us by emailing postmaster@mtr.sa.gov.au or dropping it into the office.
My bin didn't get emptied and it should have been! What do I do?
If your bin has not been collected, you will need to contact Clare Valley Waste on 0438 884 340.
I found dumped rubbish, what should I do?
If you find dumped rubbish, you should fill out a Customer Service Request. If possible, provide a description of the type of rubbish (general, building, etc.). If you have any reason to suspect asbestos or other dangerous materials and substances (such as chemicals, sharps, medical waste, etc.), please stay away from the dumped rubbish and call us. Our contact details are HERE.