Council’s ‘Request for Service’ online form enables members of the public to lodge a customer request for service (Request) that is identified within Council's jurisdiction. (Request for Service Policy)
What is a Request for Service?
A Request for Service is an application to have Council or its representative take some form of action to provide a Council service.
A Request can be submitted electronically by completing the below form and will be forwarded to the appropriate Officer for assessment and action as considered necessary. A response will be provided within [10] business days advising of Council’s intentions in regard to the request. To lodge a Request please complete below form.
A Request for Service is not a complaint.
A Complaint is an expression of dissatisfaction with a service which has, or should have, been received. (Complaints Handling Policy)
To lodge a Complaint please complete the Complaints Form. A Request for Service must not include a Complaint.
