Annual Community Surveys
Each year Council conducts an annual community engagement survey.
In response to what we heard via the 2023 survey results, the following mechanisms were implemented to address issues raised:
- Keeping our community informed online about our operations activities.
- Introducing Community Listening Posts.
- Council agenda reports consider the "community impact" of Council decisions.
- Earlier community engagement in business planning and budget development.
- Review and improvement of the customer service request process.
- Council newsletters focus on strategic issues and projects of interest to the community.
- Promotion of Elected Members answering questions received at community question time.
We also implemented an action plan of which progress is reported on each quarter. You can look at the action plan in each Council agenda quarterly reporting cycle on our website. For the most recent version of the action plan click on this link and go to the April 2024 Council agenda, agenda item 4.3 report with attachment. https://www.mtr.sa.gov.au/documents/agenda-and-minutes/council-agenda-and-minutes
By completing annual engagement surveys, you'll help Council to monitor what's changed, what's improved and what we still need to focus on. There are no right or wrong answers, it is just your opinions that we are after. All information will be used solely by the Council to inform future planning and delivery of services. Surveys are intended to be completed by those who live in, or pay rates to, the District Council of Mount Remarkable.